Fitness trends for 2023

Fitness trends for 2023

Fitness trends for 2023

2023 will be a big year for fitness, the biggest changes in the industry will be driven by trends like new and better technology, more focus on mental health, and increased access to information about how our bodies work. Here are some things you should know about these trends so that you can stay ahead of your competitors!

Workout wearables

Wearable tech has become more popular in 2022, and it’s only going to increase in 2023. Wearable tech is a great way for your members to track their fitness, especially if you’re they’re just starting out. Wearables can help set goals and track progress, which is what many people need when they’re trying to lose weight or get into shape.

In 2022, companies like Microsoft, Samsung and Under Armour showcased new wearables that include heart rate monitors and sleep tracking capabilities. Some people may find these features useful for staying motivated during their workouts or keeping track of their calorie burn throughout the day.

Meditation and mindfulness

Meditation and mindfulness are two terms that get used in a lot of the same contexts, but they’re actually different. Meditation is a practice of focusing on a single point of reference, whether it be breathing or another mantra. Mindfulness, on the other hand, is about being present in the moment.

While meditation may have started as an Eastern practice centuries ago (and can still feel like one), today it’s become fairly mainstream as more people look to add some calm into their lives. And mindfulness has followed suit: studies show that practicing mindful habits improves mental health by reducing stress levels and feelings of depression over time.

With this growing interest in mind – body balance comes an increased focus on integrating these practices into your members’ everyday lives – especially those who are interested in improving their physical fitness through strength training or cardio exercises. Why not offer meditation and mindfulness videos in your on-demand content library?

Woman practicing mindfulness

High intensity low impact training (HILIT)

HILIT is a new trend that combines high-intensity interval training with low-impact exercise. It’s great for people who love working out but don’t want to worry about hurting their joints or being sore the next day.

To do HILIT, you need an elliptical machine or treadmill at your gym. Teach your member to warm up for five minutes without increasing the speed of the machine (or running slower than normal). Then run at a fast pace for 30 seconds, followed by 60 seconds of walking or light jogging— they’ll feel energised after this! Repeat four more times, then cool down for another five minutes and do some stretches to end the workout on a good note. Why not add these instructions to a news article in the App? Find out more here.

Introducing new workout techniques are a great way for your fitness team to get talking to new or current members! 

Recovery and mobility

For your members to get the most out of their training, it’s important they have a unique approach to recovery. Whether that means foam rolling post-workout or taking ice baths with an elliptical on top, there are plenty of ways to help speed up the recovery process and make sure they’re feeling better in no time. You want people back in your centre to make use of the facilities after all! Why not offer an educational session on this? Either in person or via your App.

Woman stretching

Hyrox

Hyrox is a new type of workout, similar to CrossFit. It usually consists of 1K of running followed by 1 workout, repeated 8 times. The workouts can include: Ski Erg, Sled Push, Sled Pull, Burpee Broad Jump, Rowing, Farmers Carry, Sandbag Lunges, Wall Balls. There are 10 divisions separated by weights and reps schemes, subcategorized by age. This may be something you see members training for in the gym, and educating your team on it is important in order to offer support.

Fitness camps for adults

Fitness camps for adults are going to be a huge trend in 2023. As people become busier, they’re looking for ways to make fitness more accessible. These camps allow members to get fit and stay active without having to invest hours every day in their own training – or even leaving their home.

If you have a gym or health club, this is an excellent way to add value to memberships, while also creating an exciting new offering that will attract new members (or encourage existing ones).

You can use our event calendar to manage your fitness camp schedule.

Get in touch to find out how we can help enhance your fitness offering in 2023

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Marketing tips for Christmas

Marketing tips for Christmas

Marketing tips

for Christmas

It’s December and we’re all counting down the days until Christmas! We’ve put together a few tips on how you can get your team and members into the Christmas spirit in no time. With our wide variety of solutions, this article will show you how you can share different campaigns with your members.

 

Make your app design Christmassy

With our branded member app, you can change the design and the customer journeys at any time.

Place a promo banner in front of your home screen to draw attention to your Christmas promotions or opening times.

You can also add a banner or a new tile to your home screen to share your Christmas news or campaigns.

Christmas promo screen

Publish articles on Christmas topics and promotions

Use our content marketing solution to get creative! Why not…

  • Create a news section with an advent calendar – why not create competitions and give aways for your members
  • Create articles with festive recipes tips
  • Come up with challenges, such as a workout every day
Christmas news examples

Create Christmas videos

All content, from articles to challenges to Christmas workouts, can also be made available directly as videos in myFitApp@home. You could even use existing videos and share them under a new Christmas-y title.

You could also create your own collection of daily short workout videos: 12 days of Christmas or between Christmas and New Year to get your members moving. 

Instead of workouts, you could also post videos from your trainers on fitness tips, cooking ideas or other Christmas topics.

Win new members with a Christmas campaign

Start 2023 off right with new members!

Create a Christmas campaign with our lead generation tool – “Give yourself a gift this Christmas”. You could offer your members a one free membership if they successfully recommend your gym to their friends, family and colleagues. This way you can increase your sales and strengthen your member loyalty.

Click here to learn the top 3 tips for lead generation campaigns.

Publicise your Christmas events

You can use our event calendar not only for class bookings, but for all kinds of events. This also applies to your Christmas party, whether it’s just for your staff or for all members – create an event in your in-App event calendar for it.

The advantage is that you can see how many people are attending and the party is easier to plan. Also, the event will not be forgotten by the participants, because they can add it to their personal calendar.

Whether it’s a Christmas party or a winter class, you can also market any event created in the event calendar using our other solutions and make it a total success.

Market your Christmas events effectively

The last step is to market your Christmas content because your ideas, articles, videos and lead generation campaigns need to be shared with your customers.

With Marketing Automation you can push all your Christmas campaigns. Create animated campaigns with emojis, different layout options, embedded videos and call to action buttons to direct your members to your campaigns in a targeted and effective way.

What’s even cooler? Thanks to the reporting function, you can see, in real time, which of your campaigns perform well and learn from this for future campaigns or next Christmas. 

Here's to a very Merry Christmas!

With all the pre-planning and business of Christmas for leisure operators – take it easy, don’t forget to have fun and contact us if you need our support.

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GLL App doubles app downloads

GLL App doubles app downloads

GLL Better UK App doubles downloads to 2 million in one year

GLL and their App partner, Innovatise (myFitApp), today announced the Better UK app has been downloaded over 2 million times since it was launched three years ago, in November 2019.

We took some time to speak to Steve Ward, Associate Director of Marketing, Digital & Technology Director at GLL, to reflect on his experience with Innovatise’s myFitApp platform.

Steve Ward GLL

Steve Ward, GLL

Can you tell us a bit about GLL?

GLL is the largest public-sector fitness provider in the UK, managing over 250 leisure centres in partnership with more than 50 local councils and sporting bodies.

We host a huge range of facilities and activities and with more than 10,000 staff and 40 million visitors a year, GLL really makes a difference to fitness in the UK. We exist to make community services and spaces better for everyone and to improve the health and wellbeing of local communities.

 

Congratulations on passing 2 million App downloads! How does this make you, and the GLL team feel?

To get to 2 million downloads in less than three years since launch is a terrific achievement, showing how valuable the app is. The Better UK app is a core part of our services and app downloads are averaging at 2,000 downloads per day. Our members love the app as much as we do, it provides them with everything they need in one place, from class and gym bookings to membership management and partner offers.

Moreover, myFitApp allows us to serve our members both inside and outside our facilities, adapting to a now hybrid fitness world. ‘Better at home’, is our digital fitness offering that members can use to access virtual classes and workout routines on demand, whenever they want and wherever they are. Our members want more than an in centre offering and this gives them flexibility and adds value to their membership.

 

Just one year ago, your App downloads reached 1 million, a huge milestone which you’ve now beaten! How has the App progressed over the last year?

In the last year we have made some major changes, that wouldn’t be possible without myFitApp. We migrated to a new leisure management software (LMS) and during the transition we needed members to be connected to two different LMS’s in one App. This process was made seamless by the team at Innovatise with minimal disruption to members. We have also installed ‘tap or scan’ access control via the App in the majority of sites which is making a big difference.

 

Can you tell us more about the App tap or scan entry – how has this transformed your business?

The Access Control solution, where members can enter our centres or register at classes and activities using the App makes life easier for our members. Many people don’t carry a wallet or cards these days, everything they need for their day is on their phone and now our app gives them easy access to our centres. It’s good for GLL also as it encourages members to use the App, it saves GLL money on producing new cards and replacing lost ones and the app is more secure than cards – also ditching the plastic is great for the environment, supporting our mission to be carbon neutral by 2030. 

GLL App and access control screen

Access Control in the App streamlines the gym entry process, making a better experience for both members and our staff members. Our reception team deal with less queries at the desk, where members would usually need to be granted access manually because they have forgotten or lost their membership cards – everyone has their phone on them! In some centres this has freed up staff members from the front desk so they can spend more time helping members achieve their fitness goals.

The Leisure sector is experiencing huge increases in spend with costs, like energy, on the up. Has Access Control helped reduce cost in other areas of the business?

With reception staff freed up, we can now utilise their skills in other areas of the business – for example supporting the sales team with phone calls and the fitness team with bookings or admin.

Also, members might lend a plastic card to a friend or family member, but no-one will lend their phone! Fraudulent entries to clubs are therefore significantly reduced thanks to Access Control.

What is the most important thing with your App now and in the future?

Our App has transformed our digital offering to customers. The myFitApp platform is easy to use and adaptable, meaning we can update navigation and content in real-time, ensuring our App design is consistent with our branding and open to integrate additional functionality. Our goal is for members to have access to all our facilities and services through our App and with myFitApp we’re realising that goal.

Get your own Branded Member App and start with Access Control today!

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Ways to communicate important information this winter

Ways to communicate important information this winter

Ways to communicate important information this winter

The winter months can present all sorts of challenges for businesses. The weather can take a turn for the worst, and you need to be prepared for club closures, or changes to your timetable due to staff members not being able to travel. In this digital age, it’s possible for you to communicate with members ahead of time so they can stay up to date, in real-time and plan accordingly.

Things to plan for

In our experience, some of the things you might need to think about planning ahead for, are:

  • Club closures due to weather – this could be because there are floods and your centre isn’t safe to attend, or maybe you are short staffed due to team members not being able to travel to work.
  • Changes to timetable – you might have to make slight tweaks to timings or cancel a class, maybe it’s outdoors and the weather conditions aren’t safe, or your trainer isn’t able to make it into the centre on time.
  • Festive opening hours – it’s important to communicate these ahead of time, to ensure members can have a plan in place for their training schedule – plus, if you inform customers early, it will stop the flurry of members asking your reception staff the question!

Here are some tips on communicating with your customers…

1. Be proactive about communicating this winter

Take a proactive approach to communicating with your members. By using a promo screen, anyone that opens your app can see your message. From club closures to a change in opening times – you design the screen and message, all on brand plus it’s quick and easy to do.

Here’s an example from one of our customers who informed their customers of a booking systems downtime:

Promo screen booking outage

2. Use push notifications

For instant communication with a much higher open rate than email (around 20% vs 2%), look no further than push notifications. Your message will go straight to your customers’ phone, and they can open and read all the information you need them to, in one click.

You can target the right audience, for example you can send a message to members booked on to a specific fitness class to let them know that their class has been cancelled, or send a message to anyone booked in to a tennis court that day, that the courts have been closed for safety.

3. Offer an alternative

If your members are unable to get into your centre, why not offer them an alternative, at home option? Digital fitness is an important extension of your membership, and in the winter months it becomes much more popular – not just in times of club closures but for customers to stay motivated and fit in their workouts around their busy, festive period, schedule.  

Here’s an example from a customer who needed to close their club due to flooding but gave members the ability to not miss a training day!

Marketing automation at home

4. Plan where possible

Plan your communication ahead with scheduled messages. Maybe you’re looking to communicate festive events or offers with your members, you can use all the above methods to do this too.

You could even keep an eye on weather forecasts and start preparing messages, in case of closures. It’s best to be as prepared as possible so you can give your members notice of changes.

 

Winter is a busy time, with lots of adverse weather conditions and changes to your usual schedule due to the holiday seasons. The last thing you want to do is get caught off-guard when bad weather hits. Use your app to communicate important information so your members are always kept up to date.

 

Get in touch to enhance your communication this winter

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Reduce gymtimidation with your App

Reduce gymtimidation with your App

Reduce gymtimidation with your App

A recent OnePoll survey on behalf of The Gym Group has found one in three Brits (33%) suffer from gymtimidation and fear feeling out of place in the gym.

We’ve got some ideas on how you can target your members who might have gymtimidation, and support them on their journey to becoming more confident in your gym or leisure centre.  

1. Share a gym tour

Why not introduce your members to your facilities with a gym walk around – this can be a quick video of a team member walking through the centre, to the gym and showing them where each piece of equipment is. You can host this on your App.

If members are familiar with the gym space when they walk in, they won’t feel overwhelmed or anxious about where go. This could also double up as marketing material on your website or social media.

2. Create ‘how to’ videos

The OnePoll survey of 3,000 UK non-gym-going adults aged 18-60 highlighted that nearly a quarter of respondents said not knowing where to start in the gym put them off, with over 29% saying not knowing how to use equipment had made them uncomfortable.

You can combat this issue by putting together a series of ‘how to’ videos for your members to use when they get into the gym and need to familiarise themselves with a piece of equipment or machinery.

Not only will your members be motivated by performing the exercise or movement correctly, they’ll also see results quicker this in turn will strengthen customer loyalty and longevity. You can use our myFitApp@home to host these videos on your App. 

3. Introduce a member hub

You can use our sub-navigation feature to create a homescreen on your App for first timers, or new gym members. Here is where you can keep all of your videos mentioned above, as well as hints and tips, FAQs, nutrition advice etc for new gym goers.

It’s really important you keep new members motivated, to ensure they can make the most of their membership and remain as customers. You could even link off to a Facebook group, or similar, for gym members, to really make them feel like part of a community. 

4. Meet the team campaign

Why not run a meet the team campaign where you can introduce staff members to your members. Familiar faces will help those with gymtimidation and give them the opportunity to learn who is there to help them when they are in the gym, or who their trainer will be when they’re trying out a new class.

 

Get started with a Branded Member App!

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Top tips for lead generation

Top tips for lead generation

Get new members

Tips for your lead generation campaigns

“Recommendations from friends remain the most credible form of advertising” (source: Nielsen). So, why not try our Lead Generation tool – the results speak for themselves! Here’s a case study to prove it.

Are you wondering “How can I improve my gym sales?”,  with Lead Generation, your members become your brand ambassadors. You can give them incentives like a free PT session, or one month’s free membership, and they invite their friends to use your club and sign up as a member.

It’s a win win for everyone involved. You have the chance to recruit new customers and your existing members get to train with their friends, increasing their motivation.

Here are some tips to support your fitness lead generatin:

1. What incentives work?

When using a sales tool, your offer must be attractive to your members so they click on your refer a friend gym promotion. Why not try these incentives:

  • A free month membership
  • Credit to the member’s account
  • Free drinks for one month
  • Branded gym bag
  • Entry to a raffle of a high-quality gift (iPad, iPhone, tablet, fitness watch, trip, wellness voucher, etc.)
  • No joining fee

Tip – run a competition: Give away a high quality gift like an iPad, iPhone, tablet, fitness watch etc. Award one entry per referred friend and give the friend a chance to enter too.

2. What makes the campaign unique?

In order for your campaign to take off, you should make it stand out – in your club, on your App, website and social media. Use an exciting title to make the campaign unique and interesting. Something like –

 

  • Bring a buddy
  • 28 days to fitness
  • Earn whilst you train
  • Get fit with friends

3. How do you promote it?

Important: you should push your lead generation campaign across all your channels, to make it successful. This includes your online and offline channels, as well as having conversations with your members.

a) Train your staff

Even before your gym member lead generation campaign starts, make sure you inform and train your staff. They need to know everything about the campaign – what the incentive is, the conditions and the start and end dates.

You can give your employees ideas and assistance to sell. This applies to not only your sales team, encourage your fitness team, reception staff and leisure attendants to talk to members all around the club.

In order to motivate your employees to promote the campaign, why not give them additional incentives? Think about a number system that allows you to track the number of recommendations given by certain employees, then you can award the winning team member with a prize!

b) Share the campaign

You can use the following channels to direct your members to the campaign in your App:

  • Pop-up, blog post or banner on your website
  • Social media posts before and during the campaign period
  • QR codes around the club (lockers or reception for example)
  • Posters
  • Newsletters/emails

Within myFitApp we have the following marketing tools that you can use to promote your campaign:

  • Promo screen (placed in front of your homescreen)
  • Colour-coded tile on your home screen
  • News articles or messages from Marketing Automation 

    Don't miss out on sales!

    Start now with Lead Generation, turn your members into brand ambassadors and attract new members to your centre.

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